broker-development-and-sales-support

Job Title: Broker Development & Sales Support

Division: WEM Sales & Distribution / Ireland Intermediary Distribution

Reports to: Ireland Intermediary Distribution Manager

Location: Digital Working Model - primarily remote working with option of spending 2 days per week in office location – Dublin or Cavan

Implementation of effective telesales plan.
Oversight of all relevant broker touchpoints and proactive management of emerging and ongoing issues to achieve business objectives
The proactive engagement and support of all internal and external stakeholders to fulfil broker requirements. • Work in a collaborative, open, and productive way with internal stakeholders to address broker requirements.
Coaching and training broker staff on effective use of Liberty product features and benefits to win sales.
Issuance of CPD Certs to brokers on successful completion of CPD training.
Working to pre-agreed KPI’s and team objectives to maximise achievement of growth agenda.
Administration, compliance, risk and governance duties and associated reporting as and when required.
Support the wider Distribution Team with the compilation of performance v plan reporting for key broker relationships.
Driving the day to day trading activity and service ethos, motivating a positive service response for brokers.
Support the Product Governance Team with the delivery of the Underwriting Quality Assurance requirements for the channel.

3 years’ experience working in the Insurance industry.
Solid understanding of General insurance products and can discern and articulate their sellable features and benefits.
Knowledge of underwriting concepts, practices and procedures.
Excellent numeric and analytical skills.
Proven track record in delivering results and achieving targets.
Excellent computer skills and knowledge of applications such as Microsoft Office, in particular MS Excel, PowerPoint and Word.

Insurance Industry knowledge.
Strong relationship building skills and a willingness to network and cultivate internal and external relationships for the benefit of the business.
Excellent communication skills both written and oral.
Excellent interpersonal skills.
Excellent organisation and planning skills.
Ability to meet daily, weekly and monthly targets and reporting deadlines.
Ability to work on own initiative and with confidence to prioritise work in order to manage workload and deliver within agreed timeframes.
Ability to problem solve to achieve maximum customer satisfaction.
Ambition to be promoted within the organisation and to strive to achieve advancement within the Distribution team.
Bring a mature and professional approach to the role within the organisation.
Flexibility and attention to detail qualities.

Please submit your application to: recruit@libertyinsurance.ie

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